Show, Don't Tell




A lesson from my new book, Clear Thoughts - Pragmatic Gems of Better Business Thinking, available in June:

Show, don't tell. Demonstrate your mission and values with every action. As a customer, I want good value, not grandiose talk.		 

© 2009 Ann Latham. All rights reserved.

Posted by Ann Latham at 5/31/2009 11:30 AM
Categories: Marketing, It's All About Value, Strategy
Tags: customer service
 
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