Clear Thoughts™ Blog
By Ann Latham
ClearThoughts.com: Category Archive for Customer Expectations

Three Questions to Ask Today

Posted by Ann Latham at 11/28/2011 7:49 AM | Add Comment

Listen or Lose

Posted by Ann Latham at 11/14/2011 9:50 AM | Add Comment

We Weren't Told Nothin'!

Posted by Ann Latham at 10/26/2011 11:46 AM | Add Comment

I Won't Hire Great People and You Shouldn't Either

Posted by Ann Latham at 8/10/2011 7:20 AM | Add Comment

Prosperity and Calm Roommates Nevermore

Posted by Ann Latham at 8/9/2011 9:13 AM | Add Comment

Two Common Service Mistakes: Finish Line Hazards and Empty Promises

Posted by Ann Latham at 5/19/2011 10:40 AM | Add Comment

Ask the Wrong Questions and You Get Useless Answers

Posted by Ann Latham at 4/21/2011 3:28 PM | Add Comment

Are You Making This Sales Mistake?

Posted by Ann Latham at 4/17/2011 5:32 PM | Add Comment

Do You Create Loyalty Like This?

Posted by Ann Latham at 2/17/2011 8:52 AM | Add Comment

Who Gets to Fill Your Inbox?

Posted by Ann Latham at 1/20/2011 10:46 AM | Add Comment

Promises and the Mafia - Don't Break the Cardinal Rules of Business!

Posted by Ann Latham at 1/11/2011 10:27 AM | Add Comment

Secret Businesses - Whatever You Do, Don't Let the Cat Out of the Bag!

Posted by Ann Latham at 11/9/2010 12:58 PM | Add Comment

Edsels Everywhere

Posted by Ann Latham at 8/3/2010 6:32 AM | Add Comment

Jumpstart Your Recovery - Ten Steps to Take Today!

Posted by Ann Latham at 7/24/2010 12:56 PM | Add Comment

Airport Security - a Model for Service and Efficiency?

Posted by Ann Latham at 5/1/2010 9:30 AM | Add Comment

Have a Little Pride or Lose Customers Fast

Posted by Ann Latham at 4/7/2010 4:23 PM | Add Comment

I'm Your Customer, Not Your Confidant!

Posted by Ann Latham at 1/5/2010 8:27 AM | View Comments (1) | Add Comment

Breaking Up is Easy To Do - Another Lip Service Innovation

Posted by Ann Latham at 11/16/2009 11:39 AM | Add Comment

Recipe for Success: Ask Why and Act On The Answer

Posted by Ann Latham at 11/12/2009 1:56 PM | Add Comment

Good Cause, Good Advice, Free Shipping - What's Not To Like?

Posted by Ann Latham at 11/5/2009 11:30 AM | Add Comment

Fess Up, Apologize, and Improve!

Posted by Ann Latham at 8/25/2009 9:11 PM | Add Comment
Uncommon Clarity, Inc. | 413-527-3737 | www.uncommonclarity.com
© 2008-2010 Ann Latham. All rights reserved.
Blog Software
Blog Software